Just got a call from a lady who works here….
“Hey Bob, it’s Shaniqua. I got a friend here who is having trouble with his blackberry.”
“Ok”
“He’s saying (listens to what he says then repeats) he can't type numbers.”
“He can't type numbers?”
“You can’t type numbers? Yea, he can’t type numbers.”
“Has his phone been set up?”
“Has it been set up? No, he’s not sure.”
“Well it needs to be set up on our network.”
“Oh, he doesn’t work here, he’s just a friend of mine.”
“He doesn’t even work here?”
“No.”
“Is it the same phone we have?
“No.
(He gets on the phone)
“Yea, I don’t know what happened. I must have hit something in my pocket. Now all I get is letters and I can’t make phone calls.”
“Go to options.”
“Where is that.”
“It’s one of your icons.”
“How will I know which one is options?”
“It’ll say options under it.”
(He proceeds to read all 25 icons.)
“Brickbreaker?”
“What? No, you’re looking for options. Ok, you know what. Just take out the battery and reboot it. I can’t help you anymore.”
“Hey Bob, it’s Shaniqua. I got a friend here who is having trouble with his blackberry.”
“Ok”
“He’s saying (listens to what he says then repeats) he can't type numbers.”
“He can't type numbers?”
“You can’t type numbers? Yea, he can’t type numbers.”
“Has his phone been set up?”
“Has it been set up? No, he’s not sure.”
“Well it needs to be set up on our network.”
“Oh, he doesn’t work here, he’s just a friend of mine.”
“He doesn’t even work here?”
“No.”
“Is it the same phone we have?
“No.
(He gets on the phone)
“Yea, I don’t know what happened. I must have hit something in my pocket. Now all I get is letters and I can’t make phone calls.”
“Go to options.”
“Where is that.”
“It’s one of your icons.”
“How will I know which one is options?”
“It’ll say options under it.”
(He proceeds to read all 25 icons.)
“Brickbreaker?”
“What? No, you’re looking for options. Ok, you know what. Just take out the battery and reboot it. I can’t help you anymore.”